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What We Do?

FINACOM PLC LTD. and its affiliates (“The Financials Entities”), has conducted dispute resolution services specifically for FX and CFD traders and broker member firms since 2013 as an independent, non-governmental self-regulatory organization and external dispute resolution (EDR) forum, funded by membership dues collected from its broker members.

The Financials Commissions is not a governmental regulatory body and does not purport to be. It is not licensed by any regulator. The organization was established exclusively for the purpose of amicably resolving disputes between FX and CFD traders and brokers in a transparent and efficient manner. The organization does not accept or process complaints related to trading or storing digital assets, such as cryptocurrencies and tokens.

In 2022 alone, the organization processed over 3,000 such complaints and awarded over $238,000 to traders. All interested parties can review quarterly public reports on its operations and complaints statistics.

For more information read our FAQ 

Who is behind the The Financials Entities?

We have united independent, top industry professionals and created the most efficient Dispute Resolution Committee that can help resolve any dispute arising on Forex and provide a professional and unbiased opinion for disputes in digital currency trading. Between the The Financials Entities Board of Directors and our Dispute Resolution Committee, we have nearly 75 years of Forex experience both working for brokers and with traders.

Who is behind the The Financials Entities?

Along with dispute resolution the The Financials Entities also provides broker members with value-added services that are provided either at a special discount or completely complimentary. When joining the Entitiesbrokers have the opportunity to get the following services from our partners.

Trade execution certification by
VerifyMyTrade

Liquidity and brokerage solutions
from Advanced Markets

Real-time dealing risk management
from Broker Pilot

Access to fraud detection
registry by Dispute Watch

Actionable market research free of
charge from Delkos Research

Pre and post-trade execution
analytics by Tradefora

To find out all the details, please visit our Value-added Services page

What is so special about the Entities?

The Financials Entitiesis uniting the FX brokers who know that proper conduct will be the top value required in all dealings and producing educated and smarter traders who know how things exactly work. We have also developed a transparent and straightforward approach to self-regulation in the digital currency markets, by providing free dispute resolution services between traders, exchanges, and financial firms.

By joining the The Financials Entities, companies are demonstrating their commitment to upholding the highest standards of commercial honor and best business practices in conducting their business, regardless of their licenses and locations. These activities come together to create a cleaner, more credible Forex environment overall.

What do we provide for FX and CFDs Traders?

Protection by Entities' Compensation Fund for up to €20,000 per case

Protection by Entities' Compensation Fund for up to €20,000 per case

Protection by Entities' Compensation Fund for up to €20,000 per case

Protection by Entities' Compensation Fund for up to €20,000 per case

Protection by Entities' Compensation Fund for up to €20,000 per case